Four Components Effective Leaders Use To Counsel Team Members

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Creating an atmosphere where team members feel comfortable enough to come to you with problems can be the cornerstone of individual and team development. When counseling team members it is important to think about four ingredients of effective communication so your message has a better chance of being received.

  1. Respect for team members. This includes an awareness of a person's individuality and an understanding that different people are motivated by different things. It also includes an understanding that what is discussed individually will remain private and not discussed with other team members.
  2. Self-Awareness. This quality is an understanding of you as a leader. The more you are aware of your own values, needs, and biases, the more you can relate to your team members. A player may come to you with a problem and you could instinctively react in a negative way because of some bias you may have. This in turn could immediately affect the communication process.
  3. Credibility. Effective communication is achieved through both honesty and consistency between both the leader's statements and actions. There has to be a level of believability before anyone will really listen to what you are saying. Credible leaders are straightforward with their team members and behave in such a manner that earns their respect and trust.
  4. Empathy. Compassion entails understanding a person’s situation. Empathetic leaders will be better able to help identify the situation and then develop a plan to improve it. When a level of trust exists between the leader and all team members the more of a chance a team has to reach its potential.

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A follow-up to the best seller A Season In Words, Dan Spainhour has followed the same format except this time all of the quotes are from coaches!
A terrific motivational tool for any coach at any level!



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