Wednesday, December 18, 2019

Youth Is Not An Excuse

Did you know that as a teenager--

  • Cleopatra became Queen of Egypt.
  • Tommy Hilfiger opened his first clothing store.
  • Barbra Streisand opened to rave reviews in her first Broadway play.
  • Bill Gates co-founded Microsoft
It is never too early to expect great things from someone!

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Wednesday, December 11, 2019

Four C’s Equal Better Performance

Time and time again research indicates that team performance is based upon four important factors. These factors—the four C’s—must be understood and managed to achieve superior performance.
  • Context. The need for teamwork, the culture, structure, and systems that support teamwork. Team chemistry. Goals and reward systems
  • Change. The team’s ability to monitor its performance and make changes as needed.
  • Composition. Team members’ skills, roles, experience, and motivation as well as team size.
  • Competencies. Strengths and weaknesses. The team’s ability to solve problems, communicate, make decisions, manage conflict, and handle different situation.
Leaders of successful teams consistently evaluate and monitor the team’s context (goals, chemistry, etc.); are willing to change as needed; examine the team’s composition( member’s skills, contributions etc.); and are aware of the team’s competencies (situational performance). Staff meetings should cover one of the four C’s at least once a week.

Wednesday, December 4, 2019

Years To Build—Minutes To Destroy

It’s always easier to find fault than to build up. Builders dedicate years to structures that can be destroyed in minutes by fire, natural disasters, and vandals. Your people are much the same. 

When you honor someone’s contributions in front of their teammates in a distinguished way, you build people. When you condemn them in front of their teammates, you destroy them. Use recognition liberally and your disparaging comments sparingly. Trust and confidence are built over time and with great care. They can be destroyed as quickly as any structure ever built. 

It may take years to rebuild that trust again. Moments when you acknowledge people can help you build solid and valuable relationships. Take care to reserve sharp comments and criticism for one-on-one meetings. Recognition is public; criticism is private.