Four C’s Equal Better Performance

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Time and time again research indicates that team performance is based upon four important factors. These factors—the four C’s—must be understood and managed to achieve superior performance.
  • Context. The need for teamwork, the culture, structure, and systems that support teamwork. Team chemistry. Goals and reward systems
  • Change. The team’s ability to monitor its performance and make changes as needed.
  • Composition. Team members’ skills, roles, experience, and motivation as well as team size.
  • Competencies. Strengths and weaknesses. The team’s ability to solve problems, communicate, make decisions, manage conflict, and handle different situation.
Leaders of successful teams consistently evaluate and monitor the team’s context (goals, chemistry, etc.); are willing to change as needed; examine the team’s composition( member’s skills, contributions etc.); and are aware of the team’s competencies (situational performance). Staff meetings should cover one of the four C’s at least once a week.




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